Global Insurance Innovation Forum Saudi Arabia 2025

Event Overview

Insurance is entering its defining decade in Saudi Arabia. Under the momentum of Vision 2030, the industry is shifting from paperwork to prediction, from manual processes to intelligent automation — and from opaque systems to complete digital trust.

The Global Insurance Innovation Forum Saudi Arabia 2025 is where this next chapter begins. Hosted by Newgen and curated by ICSA, this half-day, invite-only executive forum gathers the sharpest minds across insurance, regulation, and technology to ask one clear question: How do we build insurance that's digital-first, customer-centric, and transparently compliant — all at once?

Through focused keynotes, live demonstrations, and power panels, the forum explores how automation, AI, and next-generation policy systems are transforming every layer of the insurance enterprise — from motor and health claims to core policy administration.

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Key Discussion Themes

Motor Claims Automation & AI-Driven Risk Control

Health Claims Transformation & Intelligent Adjudication

Policy Administration System Modernization

AI and Predictive Analytics in Insurance

Data Integrity, Regulatory Compliance & Transparency

Customer Experience and Digital Ecosystem Design

Who Will Attend

CEOs CIOs CTOs COOs Chief Underwriting Officers Heads of Claims Digital Transformation Leaders Regulators Policy Makers InsurTech Founders

Media Partners

Agenda at a glance

Time	Session	Speaker	Description
08:30 – 09:00	Registration and Networking	—	Welcome breakfast and networking with Saudi insurance and technology leaders.
09:00 – 09:10	Welcome Note: Reimagining Insurance By Newgen	Prashant Sahai Vice President - MENA, Newgen Software	Setting the tone for how digital-first thinking and connected ecosystems are redefining insurance in line with Vision 2030.
09:10 – 09:30	Opening Keynote: Digital First. Trust Always. By Newgen	Mayank Sharma Head Presales Consulting (MENA), Newgen Software	A look at how automation, AI, and customer trust are shaping the next-generation insurer.
09:30 – 09:50	Industry Keynote: Innovation in Insurance	Dr. Eid Alkhaldi Chief Digital Transformation Officer	Insights into innovation, regulation, and customer experience in Saudi Arabia’s evolving insurance landscape.
09:50 – 10:15	Networking Break	—	Connect with peers and technology partners.
10:15 – 10:55	Executive Panel: From Data to Decision — AI in Action By Newgen	Zeeshan Abbasi Insurance Senior Leader, Deloitte Dr. Eid Alkhaldi Chief Digital Transformation Officer Hanan Almana Chief Customer Experience Officer, United Cooperative Assurance Mayank Sharma Head Presales Consulting (MENA), Newgen Software Moderator: Mohammed Thoufiq VP - Strategic Partnerships	Newgen and industry experts discuss automating motor and health claims, combating fraud, and enhancing speed-to-serve.
10:55 – 11:15	Audience Exchange: Insights that Inspire	—	Open Q&A session with the audience.
11:15 – 11:30	Closing Note: The Future, Insured By ICSA	—	Final reflections and takeaways on the road to an AI-empowered, customer-trusted insurance landscape.
11:30 – 12:30	Networking Lunch: Breaking Bread, Building Trust Hosted by Newgen	—	Informal networking over lunch to close the event.

Featured Speakers

Prashant Sahai

Vice President - MENA

Newgen Software

Mayank Sharma

Head Presales Consulting (MENA)

Newgen Software

Zeeshan Abbasi

Insurance Senior Leader

Deloitte

Dr. Eid Alkhaldi

Chief Digital Transformation Officer

Hanan Almana

Chief Customer Experience Officer

United Cooperative Assurance

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Area of Interest

Exclusive seats for senior executives

FAQ

Frequently Asked Questions

Find answers to common questions about the Global Insurance Innovation Forum.

What is the purpose of the Global Insurance Innovation Forum?

The Global Insurance Innovation Forum Saudi Arabia 2025 brings together the sharpest minds across insurance, regulation, and technology to explore how to build insurance that's digital-first, customer-centric, and transparently compliant — all at once. The forum focuses on the transformation of the insurance industry in line with Saudi Vision 2030.

Who should attend this forum?

The forum is designed for senior executives and decision-makers in the insurance industry, including CEOs, CIOs, CTOs, COOs, Chief Underwriting Officers, Heads of Claims, Digital Transformation Leaders, Regulators, Policy Makers, and InsurTech Founders.

How do I request an invitation?

To request an invitation, please fill out the form on this website. This is an exclusive, invitation-only event with limited seats for senior executives.

What topics will be covered at the forum?

Key discussion themes include:

Motor Claims Automation & AI-Driven Risk Control
Health Claims Transformation & Intelligent Adjudication
Policy Administration System Modernization
AI and Predictive Analytics in Insurance
Data Integrity, Regulatory Compliance & Transparency
Customer Experience and Digital Ecosystem Design

Is there a fee to attend?

No, there is no fee to attend. This is an exclusive, invitation-only executive forum.

Where and when is the forum being held?

The forum will be hosted at the Narcissus Hotel in Riyadh, Saudi Arabia on November 10, 2025.

What is the format of the forum?

The half-day forum includes focused keynotes, live demonstrations, power panels, and networking sessions. It's designed for executive-level engagement and strategic discussion.

Will there be networking opportunities?

Yes, the agenda includes dedicated networking sessions over breakfast, coffee breaks, and lunch, providing opportunities to connect with industry leaders, regulators, and technology partners.

How can I contact the organizers?

You can reach out to the event organizers through the contact form on this website or by contacting ICSA directly.